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Posts tagged ‘homeowner tips’

Easy Home Automations For Your Vacation Rental

Hoem automation remote control for your house

Wow your visitors – and keep them coming back!

If you haven’t heard, automation is the latest buzz in all the popular housekeeping journals and publications. Whether it’s a digital app, a physical appliance or just a new frame of mind, housekeepers are now looking for ways to automate their routines and – quite simply – make their lives a little easier on themselves.

It’s good news all around for Rentini. If you’re a traveler, what’s better after a long day on the go than walking into a home fully stocked with easy-to-use, hands-free appliances and electronics? And if you’re a homeowner, there’s no better way to attract patrons than by making your home as accessible as possible.

Here’re five quick and easy ways to automate your home and attract future vacationers:

  

Start with the light bulbs.

They’re the easiest appliances to replace, and there’s so much you can do with them. If you’re going for luxury, look into some of the high-end automated bulbs like the Philips Hue. If you’re looking for something cheaper, try something like the Insteon LED Bulb, which still lets you control your light fixture from your smartphone or tablet.

Tech up the kitchen.

It’s the subtle things that make your kitchen look next-gen. Forget about the gimmicky electronic can openers and wine re-corkers. How about leaving an iPad on the kitchen island for guests to use as they please? It can cost you a bit of change, but it’s well worth it for the traveler’s experience. Foreign cooking is so much easier when you’ve got an Internet connection handy. And if you’re worried about the cost, look into some more affordable options like the Amazon Kindle or Google Nexus.

Get a home security system.

These days, most home security systems are synonymous with home automation systems; the two go hand in hand. The name brand security companies almost always provide some form of video monitoring, digital keypads and even thermostat control. Take a look at what the providers are offering in your part of the country.

Go wireless.

Home life is easier when you can do everything remotely. Your vacationers will appreciate any remotes that allow them to change channels, toggle lights or turn on a fireplace. Plus, with fewer wires running around your floors and walls, you’ll only add to the sleek ambiance of your interior.

Do it yourself.

Not every piece of home automation has to be packaged and delivered to your door. Sometimes, the most effective automation comes from a few simple changes on your end. There are dozens of free online apps to help you automate your home right from your computer. And if you’re handy, there’re plenty of options for building a custom entertainment center.

Best of all? By helping you optimize energy usage, home automation can save money in the long run. Once you start saving on your electricity and utility bills, you’ll see the value over time. Get automated today!

How Burning Man Can Bring You the Best Customer

Aerial video by Eddie.com

A year ago I had a guest at my lake Tahoe Knotty Pine Cabin who asked me if there was enough room in the house’s driveway to park his RV. The guy was planning to “decompress for a couple of days” after  Burning Man 2012 on his way back from Black Rock Desert. Whatever that means…

A few days later when the guy had left I learned something that made me think he was the best guest ever.

In the beginning I was a bit concerned about this decompression party in my house. One could only guess what this guy had in mind.

About ten years ago I had been to Burning Man a few times and went to decompression parties. It was great experience but it was outdoor and didn’t involve my newly remodeled house. We’ve all heard these AirBnB horror stories about guests who turned very ugly, right?!

After a quick phone conversation with the guy I decided to let him stay at my house as he sounded easy going and very mellow.

Typically I don’t get to meet my guests in person as the front door is equipped with a keyless lock system.  I just generate a code online and send it to my guests.

I hadn’t heard from the guy during the check-in time, so I assumed everything was going smooth upon his arrival. A day later I called my neighbor and asked if she noticed any nuances with the house or its occupants. She said the RV is parked on the driveway but she didn’t see anyone at all. It was very quiet. I was relieved.

A few days later the guy checked out and my housekeeper confirmed everything was in a perfect shape. The damage deposit was refunded automatically 48 hours after check-out and I received a positive review from this guest.  He called me though in order to share one thing privately. Apparently there was no hot water in the house for a few days. He said it was completely fine for him as he took showers in his RV.

What? It would have taken me 5 minutes to solve the problem but my guest never bothered telling me while he was in the house. He just took a shower in his RV… I felt so bad and was about to refund the money he had paid me. He insisted it wasn’t an issue at all and that I shouldn’t  worry about any of that. Whatever happened obviously he and his party had a great time at my cabin!

Every year about fifty thousand participants gather in Nevada’s Black Rock Desert to create Black Rock City.

Who are these people? What is Burning Man all about?

Depending on who you ask one can get a different answer. BM (Burning Man) could mean a community, art, self-expression, and self-reliance, or just getaway from their real life. It lasts one week, then everyone goes home having left no trace whatsoever.

I thought that the best way to show BM is through the Drone’s eye view or instagram images from real people.

Below we selected a dozen of instagram photos from Burning Man 2013!

What do you think about Burning Man after watching a video at the top and looking at these photos?

Burning Man BELIEVE instagram photoinstagram image by Alr75

Burning Man 2013 BM UFO by caseyklein11instagram image by caseykllein11

Burning Man 2013 image of woman by Whimsili instagram image by whimsili

Burning Man sunrise on the playainstagram image by nikolaicornell

nateholme Burning Man Evil Machine from the Spaceinstagram image by nateholme

Burninig Man 2013 The House on Wheelsinstagram image by jackwasarobot

Burning Man 2013 UFO Bad Lnadinginstagram image by ajcurtis78

Burning Man 2013 Battleship in a desert oasisinstagram image by welaughindoors

Burning Man 2013 Mirror faceinstagram image by ondeathbeds

Burning Man 2013 Silly cupcakesinstagram image by whcheath

Burning Man 2013 The door in the desertinstagram image by caitran

Burning MAn 2013 The Crowdinstagram image by sardarovtimur

Burning Man 2013 The Burninstagram image by dubmachine

instagram image by

Home Security 101: Should You Go DIY or Professional Installation?

Do it yourself or don't do it yourself?With simple tools found in most homeowners’ toolboxes, installing a do-it-yourself (DIY) security system is a fairly easy weekend project. Learn about the features and the pros and cons of a DIY system versus a professionally installed and monitored system before you make a decision. Home safety is your priority, so you want the best system for your home.

The Price Incentive

You can spend more than $2,000 for a professionally installed home security system. A service such as SecurityCompanies can help you find and compare a number of expert security companies to work with. DIY systems can reduce that cost to almost half, and a quick Google search will reveal plenty of deals on these types of systems.

A DIY wireless system doesn’t require any special tools. Most of the components will need access to a power outlet, your home network and perhaps a computer to control the system. You can create a DIY security system by purchasing individual components or a package. You can start with a few basic security elements, such as sensors on windows and doors, and add features as your budget allows.

Time Is on Your Side

You can put together a home system in a few days. A basic home security system can be installed and up and running in an afternoon. Make sure you weigh that against the amount of time you will spend maintaining it. A professionally installed system might take an afternoon to do, and from then on, the security company does the monitoring.

Your DIY system may not have all of the self-test and diagnostic capabilities of the professional systems. That means you will have to spend time checking the components regularly and fixing or replacing them as needed. Many homeowners who are DIY-ers like to tinker with their handiwork. Just remember it will have an impact on your time.

No Commitment

Most home security services require you to sign a year or more contract to monitor and maintain your system. There are often high fees for terminating these contracts early. Since you are in charge of a DIY system, you won’t have this expense.

Monitoring or Not

What you won’t have with your DIY system is a company that monitors it for you, calls emergency resources should an alarm get triggered and maintains the system integrity. You can find services that may do some of the monitoring, but few will do that unless you purchase and install their equipment.

One DIY option is to build a motion-sensing device that will send you a text message whenever movement is detected. But, until you have your system fine-tuned, you may be responding to false alarms for a few weeks.

If you install security cameras, you’ll have to decide how to monitor them. You may have to set up your own motion sensor triggers to start recording if activity is detected around the cameras.

DIY or Not?

For those who can’t afford a professional system and like to be engaged with their home and home projects, a DIY system may be ideal. There is some prove out there a DIY project could be effective. For others, a call to a professional security system company may be in order.

Which do you prefer:

  • a DIY or
  • professionally installed security system?

Tell us in the comments.

6 Essential Home Security Tips When Going On Vacation

Essential Home Security Tips When Going On Vacation

Going away on vacation may be the time we all look forward to each year but for the security-conscious individual it can also be a time of concern. Leaving your home unattended for long periods of time can significantly increase the risk of a chance break-in that goes unnoticed or a more organized attempt based on lack of activity around your property.

Fortunately there are a range of common-sense steps that can be taken that will significantly reduce the chances of your home suffering criminal attacks in your absence.

Check Your Insurance

Before you leave for your vacation, ensure that your household insurance policy is in good standing. This should ideally protect not just your property itself but also contents insurance so that any items that might get stolen or damaged can be easily replaced on your return.

For extended vacations, it may be a requirement for you to inform your insurer of your absence so they are aware of the increased risks involved.

Tell Your Trusted Neighbors

Do you live in a neighborhood with a “community” feel where you know and trust many of your neighbors? If so, having a frank discussion with them about your absence can be a wise move.

By alerting your neighbors, should any activity be observed in or near your property in your absence, neighbors will be more likely to raise the alarm and help to keep your home safe and secure from criminals rather than just assuming it is you or your family moving about the property.

Third Party Security Checks

Another beneficial tip is to leave a key and contact telephone numbers with a friend or family member that you trust. Ask them to be the first point of contact for any emergencies and provide their details to your immediate neighbors.

Furthermore, asking that individual to visit your property for a quick inspection twice a day (morning and evening) – or even house-sit while you’re away – helps to not only encourage activity around your home but also to spot any issues that may arise quickly.

Timer Switches

A range of different timer devices are currently available and can help give the impression that your home is inhabited even while you’re away enjoying the sunshine.

For example it is possible these days to not only have lights that turn on and off randomly during the hours of darkness but to even make noises such as dog barks from time to time. All can serve to dissuade crime when a potential criminal is led to believe that your house in inhabited.

Mail Deliveries

One tell-tale sign that can out you at a disadvantage when away is a potential build-up of mail. Depending on the design of your home, this pile of letters may be visible from outside, suggesting that the occupants are away and so break-ins may be easier.

There are a number of options available to avoid this issue. Firstly consider asking your trusted friend to move your mail to a hidden part of your home on their regular checks.

Secondly, the postal services in some countries will actually “hold” your mail at the post office which you can then collect on your return.

Lastly, a simple tool that can work well is to create a simple “screen” that camouflages post as it is dropped through your door. In one example we saw recently, the occupant had red curtains fitted over the inside of their door.

By placing a piece of red cardboard up against the window inside the property, mail that was delivered fell behind this cardboard but in front of the curtain. From the outside of the property – looking through the frosted glass of the door – mail was completely hidden from view as the cardboard “screen” perfectly camouflaged in front of the curtain.

Home Alarm Systems

Finally, for greatest peace of mind, you may want to consider installing one of the many effective yet low-cost home security systems. These systems can not only arm your home with a powerful alarm system should anyone try to gain entry but more so many of them also come with a number of CCTV cameras.

In the case of a successful break-in, these cameras can be tremendously helpful to the police both for identifying the criminals and for proving the legitimacy of any insurance claim you may make.

The best systems will even let you access them remotely from your laptop or smart phone, so you can rest easy while away being able to keep a close eye on your home even when you’re hundreds of miles away.

Ben Smith is an expert in home security and recently started a new blog at Home Security Geeks.

5 Top Airline Choices For Traveling On A Budget

Expense reports are pushing envelop too hardTraveling for business is not cheap. The days of the six-figure expense account are long gone. Five-star client dinners, four-star hotels, three-martini lunches, two tickets to the local NBA game since you’re in town, and one Lexus rental car are a bit too much to put on the boss man’s dime in today’s business climate. It’s hard breaking the addiction to the cherished triple C: the Company Credit Card.

To hold on to as much as you can, why not fly cheap? Sure, the major carriers have a few nice perks, but really, all you’re doing is sitting there. It’s a simple choice: do you want an extra pillow on the plane, or do you want to watch Kobe dunk? Of course, that choice is obvious. So ironically, in the spirit of preserving corporate excess, here are five super-cheap airlines that are great for business trips.

Spirit Airlines

Spirit Airplanes airplane in the air

  • Flies: Airbus
  • Operations: Western Hemisphere
  • Destinations: 52 Cities
  • Hubs: Detroit, Dallas – Ft. Worth, Chicago, Las Vegas, Ft. Lauderdale

In operation since 1980, this is one of the first no-frills carriers in the United States. Their claim to fame? Dirty advertising. Google Image search “Spirit Air promotions” for some stuff we can’t print here.

AirTran Airways

AirTran Airways Plane on a runway

  • Flies: Boeing
  • Operations: US, Mexico, Caribbean
  • Destinations: 57 Cities
  • Hubs: Baltimore/Washington, Atlanta, Orlando, Milwaukee

Formerly ValueJet, AirTran is popular, even being patronized by major sports teams like the Orlando Magic. Their claim to fame? They like to play in turbulence. Google “AirTran turbulence 1998” for some interesting stories.

Frontier Airlines

Fronteir Airplane on a ground

  • Flies: Airbus
  • Operations: North and Central America
  • Destinations: 74 cities
  • Hubs: Denver, Trenton

Not to be confused with the 1950s Frontier Airline, this Frontier started in 1994. Their claim to fame? They went bankrupt and were acquired by Republic Airways yet somehow managed to keep their name.

Allegiant Air

Allegiant Air Airplane in the air

  • Flies: Airbus, MacDonald Douglas
  • Operations: United States
  • Destinations: 79 cities
  • Hubs: Honolulu, Phoenix, St Petersburg/Tampa, Los Angeles, Las Vegas, Orlando, Oakland, Bellingham (Seattle area), Myrtle Beach, Punta Gorda

This one is pretty popular and serves a lot of the smaller markets. Their claim to fame? Every ticket is one-way. You have to book a return flight separately. While this may seem like a hassle, it can actually save you money and make your trip more flexible.

Vision Airlines

Vision Airline airplane in the air

  • Flies: Airbus
  • Operations: Southeastern US
  • Destinations: 3
  • Hubs: St Petersburg/Tampa, Orlando, Biloxi

Basically a regional carrier, these guys have downsized A LOT, down to just three destinations. Their claim to fame? At this point, simply being in business!

There are a few others you have likely never heard of, such as Sun Country, which is a regional carrier in the Florida area, and People Express, which has been resurrected and expects to begin flying again later in 2013.
As great as discount airlines are, a lack of widespread availability, much like the carriers detailed above, will lead you back to the big guys from time to time. If you do have to go that route, remember Jet Blue, Southwest, and Virgin America. These are major carriers for the most part – certainly just as popular – but they offer significantly lower rates and fees than the likes of United and Delta.

Featured images:

The author Chris Turberville-Tully works with ESA Serviced Apartments in the UK. ESA provides travelers a more economic option than hotels. Serviced apartments are also roomier and are furnished.

The Features That Kept Us Busy for a Year

One year and counting - Rentini anniversary Time flies. It’s has been an incredible year-long ride since we officially launched our new website last year.  Not only have we  learned a lot, we’ve also realized that customer feedback is a huge source of inspiration. Thank you for contributing your time and efforts to becoming a valuable part of the Rentini community.

Do you remember some of these milestones and new features we’ve developed along the way?

We Are In 70+ Countries and Counting

Sometimes it’s hard to believe that a single platform could be a common marketplace for people from such diverse cultural backgrounds. We are all in the same business and our love for the vacation rental experience is without boundaries. Who wants to stay in a cookie cutter hotel with their entire family? No wonder vacation rentals are becoming more and more popular for travelers across the globe.

You Told Us, We Listened

The most exciting part of building a vacation rental platform is that all of you, our great customers, are also seasoned entrepreneurs. You are smart, experienced and full of fresh ideas about improving the business. We took many of your ideas and developed them into useful tools that will help you run your business even better. Below we listed a few features that came out of your valuable feedback. Keep pouring it on us, we do listen!

The Lowest 2.4% Credit Card Processing

The lowest 2.4% credit card fee for vacation rentalsI hope you don’t miss out on this one! After negotiating with our merchant bank, we secured a 2.4% credit processing rate, which is a better deal than PayPal or VRBO. Paypal charges approximately $30/month plus 2.9% – 3% per credit card transaction. VRBO charges somewhere in a range of $400-$1,000+/year and 2.5% per transaction. We are so happy to save our clients on credit card fees with a low 2.4% flat fee on Visa, Master Card and Discover credit card payments.

Calendar Synchronization Tool

calendar synchronization tool

This is an awesome tool we launched last year. Recently redesigned, today it is even more user-friendly. No one wants to update their calendars on the zillions of vacation rental sites manually. This tool takes the headache away from busy owners/property managers. Synchronize Calendar with Homeaway or VRBOJust copy/paste a link from HomeAway / VRBO and never worry about double booking again.

Reservation Confirmation: Accept, Reject, Discuss More

Accept, Reject, Discuss function within the homeowners inboxEveryone has his or her own style of running a vacation rental, but after regular feedback, we realized one thing is for sure: Homeowners and Property Managers want full control over the situation.  In response, we developed a better way to handle reservation requests. When accepting or rejecting vacation requests, no word is final until homeowners or property managers say so and there is a 24-hour time frame to do so.

Automatic Damage Deposit Processing

Automated Damage Deposit ProcessingNo longer do you have to refund damage deposits manually.  Now it’s as easy as 1-2-3. Just check it out:

  1. Two days prior to check-in, the guests’ card is automatically authorized for the amount of the damage deposit.
  2. The owner will then get an email confirmation and issue check-in instructions for guests.
  3. 48 hours after check-out, the damage deposit will be refunded to the guest’s card if no damages have been incurred.

Pro Plan: Links And Direct Contact Info

Rentini started off as a transaction-based platform on which we charged 1% commission plus a $5 reservation fee. Quickly, however, we learned that some of our users were not happy to pay a commission for each payment processed via Rentini.  In order to accommodate our homeowners and property managers, we began charging a small monthly fee of $9/month and, in return, we list all their contact details in the ad. This way, homeowner & property managers are able to use their normal reservation flow. This change has been awesome for Rentini and it has also been great for the homeowner & property managers who are pleased not to have to introduce a new element to their existing business procedure.

Pro Plus Plan: No Commission And Unlimited Listings For A Single Monthly Payment.

It couldn’t get any better for property managers and homeowners who have multiple listings. List all 20 properties and pay no commission to Rentini for payment processing. Every Pro Plus subscriber gets all of this for a flat $20/month fee along with access to many exciting features on the Rentini platform not accessible under a free plan:

Testimonials

New feature Testimonials Based on the research done by TripAdvisor, guests’ reviews are the second most important thing after photos that travelers rely on while making their selection. At Rentini, all reviews are verified. We also added a Testimonials feature that is an easy way for new listing owners to improve their credibility.Request testimonials from friends and vacation rental guests This feature also allows homeowners and property managers to contact their previous guests or personal friends to solicit testimonials.

Last Minute Deals

Last minute deal promotional banner for rental property This could be the most celebrated new feature of the year! Last minute gaps are not easy to fill, especially because travelers are accustomed to getting a deal on last minute bookings. At the end of the last year, we introduced a feature to promote properties with last minute availabilities on our homepage.  As a result, we received a great return on new bookings and lots of happy customers.

Hints And Videos Are Added

Read hints to avoid confusionThe first few months after our official launch were tough. Many features that looked obvious to our engineers were not as user-friendly as we thought. As a result, we included a short explanation next to each entry field. If you are ever in doubt regarding what a field or sentence means, just roll your mouse over the question mark icon and the hint will pop-up. The same goes for video tutorials.  After adding a video tutorial on every page, we managed to improve our conversion rate by 45%.

Custom Cancellation Policy

Homeowner have templates they can choose from or create their own - customized - cancellation policy

This was one of the most requested features in the early days. Originally, we had 4 pre-designed cancellation policies, but we learned that homeowners and property managers didn’t want to fit into cookie cutter solutions.   After realizing we needed to be more flexible on this topic, we allowed homeowner & property managers to upload his or her custom policy.

Reply To Inquiry From The Email Inbox

Another thing we learned about homeowners and property managers’ business challenges is they all want to simplify the inquiry reply process.

At Rentini, we developed two ways to reply to messages from a potential guest:

Whether you reply via email or the Rentini messaging page, all communication is stored in your Rentini account. The only trick to remember is that when you reply via email, the recipients address is encrypted for privacy purposes. But, don’t fret.  We know how to deliver your message to your guest.  Just hit the Send button!

Craigslist Ad Generator

Your Craigslist Vacation Rental Ad Generator Many homeowners and property managers have a love /hate relationship with Craigslist. Many say that there are a lot of scams and others don’t want to deal with low-ball inquiries. Despite its issues, Craigslist can still be a very effective advertising platform for your vacation home. With 60+ mln unique visitors per month Craigslist is one of the most visited classified sites on internet. At Rentini, we developed a simple tool to generate a professional Craigslist ad in a few clicks. It’s a great way to promote your last minute availability or just improve your ad’s SEO in the long run. More visits to your ad page means more love from search engines.

We Love Our Unique Properties From All Around The World

The beauty of our vacation rental business is that all the properties are very unique.  Whether it is a stunning villa in Paraty, Brazil, a private boat in Barcelona, or an agritourism villa in Tuscany, Italy, they are all inspiring…and your personal touch is what makes your guests enjoy it so much!

There are many more features being developed,which are great additions to our core functionality. Thanks again for your patronage during the last year!

Do you have a feature in mind you know could be useful for your vacation rental business? Share it with us by leaving a comment below or by sending us an email at feedback@rentini.com.

2 simple ways to update your vacation rental calendar

Vacation rental availability calendar reservation blocking

Don’t Wait to Update Your Vacation Rental Calendar: Time Blocking and Reservations

Like many of my neighbors and fellow owners in Hawaii and Lake Tahoe, I love surfing, skiing and snowboarding, so why would I own property anywhere else?  It comes as no surprise that, like me, most vacation rental owners buy homes in the places they like to visit themselves.  And they visit a lot.

During my first year of owning a pad in Maui Kamaole, Hawaii, I visited 5 times. I stored my two surfboards in the closet, bought an annual pass on ATA airlines and eventually realized the importance of manually updating my vacation rental calendar.

In my previous post I talked about a very simple way to setup automatic calendar synchronization, once and forever. Here we discuss how to update your calendar manually.

At Rentini we have two options for updating calendar:

1)   Create a blocking – an easy one step process

2)   Create a reservation  –  a two step process which requires you to record payment.

There are multiple ways to add a reservation or time block to your calendar. The most intuitive would be by following navigation tabs:

  • Rentals >> Blocking >> Add Blocking
  • Rentals >> Reservations  >> Add Reservation

Another way of adding a time block or reservation would be by opening the monthly calendar page from the Dashboard or on Edit Listing page.

Select a month and roll your mouse over any date until an Update button appears. Click on the Update button or anywhere in that cell. A new window will pop-up, which will let you choose a type of action. Available options are:

  • Add Blocking
  • Add Reservation
  • Add Rate

We will discuss how to add different types of rates in future posts. For now, let’s just focus on blockings and reservations.

Time Blocking

Rule of thumb: Use blockings to mark dates unavailable.

To block, choose your start and end dates and hit the Update Calendar button. You can also put in a note for future reference, such as “My last minute getaway!!!” or “Uncle Sam promised it’s his last trip this year

The process is a bit more complicated with reservations as there are a few different scenarios worth considering.

IMPORTANT: Keep in mind that the dates on your calendar will not become unavailable until payment is submitted by the guest or the homeowner marks the reservation paid manually.

Reservation on Guest’s behalf: You are Expecting Payment

You may create a reservation on guest’s behalf and assign a custom rate to it (optional).  Let’s say someone calls you and says, “I would like to rent your place. How do I proceed from here?”

All you need is their name and email address.  Just open Rentals >> Reservations and click Add Reservation button. Select the Yes option for email notifications. This way your guests will receive an email invitation to pay the required amount as well as all future reminders. This is convenient, as you do not need to remember important dates to remind your guests about payment dues. The system sends out reminders automatically.

If you do not want them to receive automatic reminders,  just select the No option for email notifications.

Reservation on Friend’s Behalf

If a friend of yours wants to visit and you only want to charge them a cleaning fee, they may leave a check for the housekeeper or pay in advance.

To facilitate the pay in advance option, just click Add Reservation and enter $1 into the Custom Rate field (sorry, the system doesn’t allow to enter $0).  Select the Yes option for Email notifications and then hit Update Calendar. An email invitation will then be sent to your friend so he/she can pay online. Once they complete the payment process, the dates will be marked unavailable.

Reservation Payments

If a guest calls you and wants to submit a payment, you may accept credit card payments over the phone. However, it is important to note the recent PCI compliance standards, which do not allow keeping your guests’ card on file unencrypted.

Protecting cardholder data is also good for your business because PCI security prevents stolen customer data, and:

  • Prevents lawsuits
  • Saves you money

Rentini payment portal becomes handy when you need to accept payments and stay PCI compliant. We incorporate all the latest standards, which could also be another selling point for those guests who are concerned about Internet fraud and unauthorized credit card abuse. Working in IT data security for 13 years taught me to keep my hands away from sensitive information wherever possible. When a vacation rental guest offers me their credit card over the phone, I politely refuse to accept it. Accepting payment via a PCI compliant online system gives you the piece of mind that you won’t be liable for any data breach.

If you have any suggestion on how to make our reservation system better, please leave your feedback in comments!

Happy rentals!

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